Legal
Terms of service
Plain-language starting terms for quote requests and 3D printing work.
Launch template · review required for your exact business details and final integrations.
Quotes and estimates
Automated website estimates are indicative only. A job is not accepted for manufacture until the file has been reviewed and the final scope, price and any delivery charge have been confirmed.
Customer files and rights
By submitting a file, the customer confirms they have the right to reproduce it and that manufacture of the requested item is lawful. Requests may be declined where ownership, safety, legality or suitability is unclear.
3D-printing limitations
Additive manufacturing can produce visible layer lines, support marks, dimensional variation and cosmetic differences. Critical dimensions, fits, loads, temperatures or safety requirements must be identified before manufacture.
Design responsibility
Unless a separate design service has been agreed, the customer remains responsible for the design and intended use of supplied geometry. Printing a file does not certify it for a safety-critical application.
Payment, cancellation and delivery
Final payment, cancellation, collection and delivery terms should be shown to the customer before an order is accepted. These terms must be updated when online payment or Shopify / SimplyPrint ordering is enabled.
Before launch
Owner action: have these terms reviewed for your exact trading status, consumer/business mix, cancellation rights, returns, liability position and correspondence address.